1. General Information
Inesslingerie.com is operated by [company name, registered address, VAT number].
Contact: [email address], [phone number].

2. Definitions
Customer – any natural or legal person purchasing from the store.
Seller – the owner of Inesslingerie.
Product – goods available for purchase.
Contract – distance sales agreement.

3. Orders

  • Orders must be placed via the online store.

  • Prices are listed in EUR/USD and include applicable taxes.

  • Placing an order implies acceptance of these Terms.

4. Delivery and Payment

  • Shipping via international courier or postal service.

  • Accepted payments: credit/debit card, PayPal, bank transfer.

  • Delivery time: up to 14 business days depending on destination.

5. Right of Withdrawal

  • Customers have 14 days to withdraw from the contract.

  • Products must be returned unused and in original condition.

  • Refunds processed within 14 days of return receipt.

6. Complaints and Warranty

  • Complaints must be submitted via email.

  • Response within 14 days.

  • Warranty as per applicable consumer law.

7. Personal Data Protection

  • Data is processed in accordance with GDPR and applicable laws.

  • Customers have the right to access, modify or delete their data.

8. Final Provisions

  • These terms are governed by international consumer protection laws.

  • The Seller reserves the right to amend these Terms.